Return & Cancellation Policy

Return & Cancellation Policy
We want you to be completely satisfied with your purchase. Please read our policy below for returns and cancellations:
  • Cancellations: You may cancel your order and receive a full refund if your order has not yet been shipped. Once the order is shipped, all sales are final.
  • Post-Shipment Returns: After your order has been shipped, all sales are final and we are unable to accept returns.
  • Damaged or Contaminated Products: If your product is found to be contaminated before inoculation and within 30 days of receiving it, we will be happy to offer an exchange for a new, equal product.
If you have any issues with your order, please contact us as soon as possible, and we’ll do our best to resolve the situation promptly.